Indonesia’s All Indonesia arrival app: smart tips for a smooth trip

Indonesia’s border experience changed in late 2025 with the rollout of the All Indonesia arrival app , a single, government-run digital arrival declaration that combines immigration, customs and health forms into one. The system began trial phases on 1 September 2025 at Soekarno‑Hatta (CGK), Ngurah Rai (DPS), Juanda (SUB) and several Batam seaports, then became compulsory at all international airports and ports from 1 October 2025 (Imigrasi press release).

The All Indonesia arrival app is designed to speed up processing, reduce paperwork and enable wider use of immigration autogates. This article explains what the app does, how and where to fill the form, visa interactions, autogate benefits and practical smart tips to make your arrival smooth and stress‑free.

What All Indonesia is and the rollout timeline

All Indonesia is an integrated digital arrival declaration that consolidates the Immigration Arrival Card, Customs e‑CD and the SATUSEHAT health declaration into one submission. The consolidation aims to shorten inspection times and simplify the arrival procedure for travelers (Imigrasi).

The system launched in trial phases from 1 September 2025 at select airports and Batam seaports, and on 1 October 2025 the government expanded mandatory use to all international airports and ports. Officials presented the move as part of a broader digitalisation of border services (Imigrasi; Antara News).

Immigration Minister Agus Andrianto described the app as an important public‑service step: one declaration, shorter inspections and better autogate access. The rollout follows investments in autogate capacity and other digital border tools across major airports (Antara News).

How and where to fill the All Indonesia form

You can complete the All Indonesia form via the official web portal (allindonesia.imigrasi.go.id) or the free All Indonesia mobile app on iOS and Android. The form must be submitted up to 72 hours (3 days) before arrival, though some airports provide on‑arrival terminals if you miss this window (Imigrasi).

Filling the declaration takes roughly 2.5, 3 minutes for most travellers. The platform supports group submissions and can save passport and flight data for repeat visits, which is handy for frequent travellers and families (travel guides/Imigrasi reports).

When you finish, the system issues a unique QR code in‑app and by email; this QR must be shown to immigration and customs officers on arrival. Keep an offline screenshot or a printed copy in case mobile data or airport Wi‑Fi are unreliable (Imigrasi).

QR codes, autogates and faster processing

After submission the All Indonesia QR code is your key to faster entry. Present it to immigration and customs staff and , if eligible , use the autogates that are widely deployed across Indonesian airports. Officials say the app helps enable autogate access and shorter inspection times (Antara News; Imigrasi).

Autogates can reduce immigration processing to about 15, 25 seconds for eligible travellers, and recent rules allow children aged 6 and above to use autogates in many locations. e‑passport holders with an approved e‑VOA or e‑Visa are often eligible to use autogates (Antara News).

Remember that the QR code must match the passport you present. Mismatches or incorrect entries may cause manual checks and delays, so verify names and passport numbers exactly as they appear in your travel document (Imigrasi).

Visas, e‑VOA, special fees and what All Indonesia does NOT do

All Indonesia is an arrival declaration only , it does not replace visa requirements. e‑VOA, e‑Visa and Visa on Arrival remain separate processes that you must complete if your nationality requires a visa (Imigrasi guidance).

As a reference, the standard e‑VOA / VOA fee is around IDR 500,000 (confirm current rates and exchange values before travel). Imigrasi allows e‑VOA applications up to 90 days before arrival , applying early gives time to resolve payment or card issues (Imigrasi; travel reports).

Visitors to Bali should also be aware of the Love Bali tourist levy of IDR 150,000 per foreign tourist (one‑time per trip). Pay via the official LoveBali portal before arrival or at designated counters; do not rely on unverified third‑party pages (lovebali.baliprov.go.id).

Smart pre‑travel tips for a smooth arrival

Complete the All Indonesia arrival declaration up to 72 hours before you fly and save the QR code (screenshot or print). Airlines and airports are notifying passengers: failing to complete the form in advance can cause boarding delays or longer immigration processing (airline advisories).

Match passport data exactly. Enter your name, passport number and travel details exactly as shown in your passport , small typos are a common cause of manual checks. Keep offline copies of your All Indonesia QR code, e‑VOA/e‑Visa confirmation and hotel/flight bookings for backup if connectivity is poor (Imigrasi; travel guides).

Apply for e‑VOA early (up to 90 days) and test payments when you apply. Card declines or payment gateway issues can take time to fix; handling them well before departure avoids stress at the airport. Also check passport validity (many advisories recommend at least six months remaining) and bring an accepted payment method for VOA, Bali levy or incidental fees (Imigrasi; Smartraveller).

Troubleshooting, fraud warnings and on‑arrival fallback

The government emphasises that using the official domains and official app stores is free. Beware of paid third‑party sites that charge for “processing” your All Indonesia declaration , the official service is free of charge (Imigrasi).

If you miss pre‑submission, some airports provide QR terminals or kiosks so you can complete the form on arrival, but expect delays. Completing the form before travel remains the recommended option to avoid problems at check‑in or on arrival (airport notices).

Always verify the latest rules for your nationality and arrival airport with official sources (Imigrasi, LoveBali, embassy pages and state news). Keep contact details for your airline and a printed itinerary handy in case staff request proof of completed declarations, visa confirmations or the Bali levy receipt.

All Indonesia is a practical step toward a faster, more digital border experience in Indonesia, but good preparation still pays. Filling the form on time, matching passport details, safeguarding QR codes and handling visa/levy payments in advance will make your arrival far smoother.

Before you travel, double‑check the official All Indonesia portal (allindonesia.imigrasi.go.id), the LoveBali portal for Bali levy rules, and your embassy’s travel advice. These official sources will have the most current details and will help you avoid third‑party fees or scams.