Conditions de Service

Conditions générales d'utilisation des services ESCAP'IA

Dernière mise à jour : December 19, 2024

1. Service Description

ESCAP'IA provides personalized travel planning services using artificial intelligence. Our service creates custom itineraries based on your preferences and requirements.

2. Service Fees and Credit System

ESCAP'IA uses a credit-based payment system for generating personalized travel PDFs.

Free PDF

One free PDF per email address per day is available. Anti-spam verification (reCAPTCHA) is required.

Credit Packs

  • Starter Pack: 5,000 credits - €5.99
  • Silver Pack: 10,000 credits - €9.99 (15% discount on first purchase)
  • Gold Pack: 30,000 credits - €24.99
  • VIP Pack: 50,000 credits - €39.99

Note: 1 PDF generation costs 1,000 credits.

Premium Subscriptions

  • Premium Monthly: 15,000 credits/month - €19.99/month
  • Premium Quarterly: 45,000 credits/3 months - €54.99 (5% discount on total)

Subscriptions include priority PDF generation, priority email support, early access to new features, and unlimited PDF history.

3. Service Delivery

We commit to delivering your personalized travel proposal within 24-48 hours after receiving your request and payment confirmation.

4. User Responsibilities

By using our service, you agree to:

  • Provide accurate and complete information
  • Use the service for legitimate travel purposes only
  • Respect intellectual property rights
  • Not misuse or abuse the service

5. Limitation of Liability

ESCAP'IA provides recommendations and suggestions only. We are not responsible for:

  • Travel arrangements made by third parties
  • Changes in travel conditions or regulations
  • Personal safety or security during travel
  • Financial losses related to travel decisions

6. Refund Policy

Refunds may be considered on a case-by-case basis if the service is not delivered as promised. Contact us at contact@escap-ia.com for refund requests.

7. Intellectual Property

All content, recommendations, and materials provided by ESCAP'IA are protected by intellectual property rights and may not be reproduced without permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Modifications

We reserve the right to modify these terms at any time. Continued use of our service constitutes acceptance of any changes.

10. Contact Information

For questions about these terms, please contact us at:contact@escap-ia.com